My card link doesn’t open

If your card link shows an error, a blank page or “This page isn’t here”, check these in order.

1. The link itself. Open Digital Business Cards and choose Live from the card’s ⋮ menu: that opens the correct link. A missing letter or an old link (if you changed the Personalized Link) gives a “page isn’t here” error.
2. The card is switched on. In Digital Business Cards, check the card’s status. A disabled card doesn’t open for anyone.
3. Your plan is active. If a paid plan has expired, renew it under Plans.
4. Slow to load? Large photos slow a card down on mobile data. Use photos under 1 MB, especially for the cover and gallery.

Still stuck? Send us the link on WhatsApp.