Troubleshooting

Not getting our emails

Verification, password reset or enquiry emails missing.

Account emails (verification, password reset, enquiries) come from startupwalebhaia@kidharmilega.in. Most of the time they arrive within a minute.

  1. Wait 5 minutes, then check Spam, and in Gmail also the Promotions and Updates tabs.
  2. If you find it there, mark it Not spam so the next one lands in your inbox.
  3. Check the address you signed up with. A small typo (gmial.com, a missing letter) is the most common reason. Log in and look under My Account.
  4. Send it again: for verification, use Verify your email; for a password, use Forgot your password.
  5. Office or company email? Some block new senders. Ask your IT person to allow startupwalebhaia@kidharmilega.in, or use a Gmail address.

Still nothing after trying these? Message us on WhatsApp with the email address you used. We can check it from our side.